Frequently Asked Questions

1. What is Cozy Hub?

Cozy Hub is your one-stop online store for smart home gadgets, stylish lighting, and gardening essentials. We offer innovative products designed to make life easier, smarter, and more comfortable.

2. Where do you ship?

We ship across the USA with fast and reliable delivery services. For detailed shipping information and timeframes, please refer to our Shipping Policy page.

3. How long does shipping take?

Orders are typically processed within 1-3 business days, and delivery times vary depending on your location, usually between 5-7 business days.

4. What payment methods do you accept?

We accept all major credit and debit cards, as well as secure payment options like PayPal for your convenience.

5. Are your products covered by a warranty?

Yes, many of our products come with a warranty. Please check the specific product details for warranty information. If you have any issues, feel free to contact our support team.

6. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your shipment directly through our website or the carrier’s platform.

7. What is your return policy?

We offer a 30-day return policy for most products. If you’re not satisfied with your purchase, simply contact us within 30 days for a hassle-free return or exchange. Please see our Return Policy for details.

8. Do you offer discounts or promotions?

Yes, we frequently run special deals and discounts. Sign up for our newsletter or follow us on social media to stay updated on the latest offers.

9. How do I contact customer support?

You can reach our friendly customer support team through our Contact Us page. We’re here to help with any questions or concerns.

10. Can I cancel my order?

Orders can be canceled within 24 hours of placement. Please contact us as soon as possible if you wish to cancel your order.